Enrollees with Civilian PCM , How Well Doctors Communicate , All Regions


Enrollees with Civilian PCM , All Regions How Well Doctors Communicate 2002
	Listens Carefully	Explains so You can Understand	Shows Respect	Spends Time with You
Benchmark	89	92	91	83
CONUS MHS	87	91	88	81
Region 1	87	92	90	85
Region 2	85	89	85	75
Region 3	85	89	89	81
Region 4	91	91	92	83
Region 5	86	90	83	79
Region 6	88	92	87	80
Region 7/8	82	92	86	82
Region 9	86	90	88	79
Region 10	91	93	91	82
Region 11	93	96	95	87
Region 12	*******	*******	*******	*******
Europe	*******	*******	*******	*******
Asia	*******	*******	*******	*******
Latin America	*******	*******	*******	*******
Alaska	*******	*******	*******	*******
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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