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Standard/Extra Users , All Regions
How Well Doctors Communicate
2002
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 89 92 91 83
CONUS MHS 90 93 91 84
Region 1 89 92 90 86
Region 2 92 94 93 86
Region 3 88 93 87 80
Region 4 92 94 92 88
Region 5 91 93 93 86
Region 6 90 90 91 75
Region 7/8 90 94 91 84
Region 9 88 93 92 84
Region 10 77 86 82 69
Region 11 92 93 93 90
Region 12 94 91 96 89
Europe 90 91 93 91
Asia 94 96 96 92
Latin America *** *** *** ***
Alaska *** *** *** ***
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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Prime Enrollees   Enrollees with Military PCM   Enrollees with Civilian PCM   Standard/Extra Users  
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