Active Duty , 2002 Composite Scores, Region 1


Active Duty , Region 1 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	70	65	68	86	85	45	75	43	50	60	63	85
Region 1	71	66	70	88	88	38	73	40	52	60	66	88
305th Med Grp-McGuire	72	64	64	88	90	41	77	36	54	64	72	89
436th Med Grp-Dover	72	71	68	89	86	43	75	38	55	54	79	89
66th Med Grp-Hanscom	62	57	60	82	80	20	60	31	49	44	53	90
89th Med Grp-Andrews	69	62	58	83	86	*******	*******	38	48	58	67	93
Dewitt ACH	70	65	67	89	86	45	70	42	49	51	68	89
Guthrie AHC	71	64	69	84	84	45	77	42	53	65	73	79
Keller ACH	67	59	64	84	83	*******	*******	44	48	57	55	77
Kimbrough ACC-Ft Meade	68	64	63	87	88	38	67	33	48	59	61	90
NACC Groton	70	68	77	91	91	43	69	32	50	50	70	82
NACC Newport	73	68	70	90	89	*******	*******	41	53	69	72	88
NACC Portsmouth NH	73	67	76	90	89	39	86	41	53	50	68	89
NMCL Quantico	61	56	57	82	83	32	60	31	41	53	43	79
NNMC Bethesda	69	65	69	85	87	39	65	42	50	61	64	89
Out of Catchment Region 01	78	76	90	99	96	*******	82	46	66	63	*******	81
Walter Reed AMC	66	62	61	80	83	29	66	35	46	58	64	92
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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