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Active Duty , Region 1
Claims Processing
2002
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 81 85
CONUS MHS 73 77
Region 1 72 74
305th Med Grp-McGuire 78 76
436th Med Grp-Dover 76 73
66th Med Grp-Hanscom 56 64
89th Med Grp-Andrews *** ***
Dewitt ACH 63 77
Guthrie AHC 72 82
Keller ACH *** ***
Kimbrough ACC-Ft Meade 63 71
NACC Groton 68 70
NACC Newport *** ***
NACC Portsmouth NH 87 86
NMCL Quantico 59 62
NNMC Bethesda 70 60
Out of Catchment Region 01 79 84
Walter Reed AMC 65 67
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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