Active Duty , 2002 Composite Scores, Region 11


Active Duty , Region 11 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	70	65	68	86	85	45	75	43	50	60	63	85
Region 11	69	63	65	88	84	43	78	45	50	58	55	84
92nd Med Grp-Fairchild	75	71	75	92	88	46	81	49	56	59	69	89
Madigan AMC	67	61	60	84	83	*******	*******	46	46	*******	47	80
NH Bremerton	69	62	61	87	84	*******	*******	42	50	62	58	85
NH Oak Harbor	67	60	70	86	77	*******	*******	39	44	*******	*******	78
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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