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Active Duty , Region 11 Customer Service 2002 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 59 | 58 |
| CONUS MHS | 46 | 43 | 46 |
| Region 11 | 41 | 42 | 47 |
| 92nd Med Grp-Fairchild | *** | 48 | 45 |
| Madigan AMC | *** | *** | 46 |
| NH Bremerton | *** | *** | *** |
| NH Oak Harbor | *** | *** | *** |
| Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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