Active Duty , 2002 Composite Scores, Europe


Active Duty , Europe 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	70	65	68	86	85	45	75	43	50	60	63	85
Europe	70	66	68	87	85	49	80	43	49	58	56	86
48th Med Grp-Lakenheath	73	70	69	90	88	46	*******	46	56	48	70	91
52nd Med Grp-Spangdahlem	76	73	75	93	91	53	77	50	59	65	58	92
86th Med Grp-Ramstein	76	71	74	91	90	55	85	49	57	55	64	93
Heidelberg MEDDAC	69	62	66	86	82	45	83	42	43	60	52	86
Landstuhl Regional MedCen	66	63	65	82	80	48	69	41	40	50	57	85
Wuerzburg MEDDAC	69	68	64	85	84	*******	*******	42	50	60	50	85
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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