Active Duty , 2002 Composite Scores, Asia


Active Duty , Asia 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	70	65	68	86	85	45	75	43	50	60	63	85
Asia	69	66	70	89	88	51	60	40	49	61	57	84
121st Gen Hosp-Seoul	69	64	70	84	86	64	70	40	42	67	52	77
18th Med Grp-Kadena AB	73	74	68	89	88	54	*******	45	58	56	61	89
374th Med Grp-Yokota AB	75	74	73	96	92	*******	*******	47	60	*******	57	93
51st Med Grp-Osan AB	72	69	68	91	88	50	*******	39	53	58	57	91
NH Guam-Agana	75	73	73	91	89	*******	*******	60	58	66	*******	89
NH Okinawa	70	69	69	91	87	*******	*******	39	51	47	58	84
NH Yokosuka	67	60	64	86	86	*******	*******	33	41	55	54	85
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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