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Active Duty , Asia
Customer Service
2002
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 54 59 58
CONUS MHS 46 43 46
Asia 54 49 51
121st Gen Hosp-Seoul 71 58 62
18th Med Grp-Kadena AB 48 55 59
374th Med Grp-Yokota AB *** *** ***
51st Med Grp-Osan AB *** 49 51
NH Guam-Agana *** *** ***
NH Okinawa *** *** ***
NH Yokosuka *** *** 32
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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