Active Duty , 2002 Composite Scores, Alaska


Active Duty , Alaska 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	70	65	68	86	85	45	75	43	50	60	63	85
Alaska	71	68	69	88	85	52	72	43	52	53	56	88
3rd Med Grp-Elmendorf	75	71	73	90	90	52	*******	50	58	64	69	89
Bassett ACH	64	67	61	84	79	*******	*******	37	40	41	42	84
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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