Active Duty , 2002 Composite Scores, Region 2


Active Duty , Region 2 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	70	65	68	86	85	45	75	43	50	60	63	85
Region 2	67	58	65	83	84	43	72	41	45	56	59	82
1st Med Grp-Langley	70	63	63	87	88	53	*******	41	45	55	71	89
4th Med Gr-Seymour Johnson	67	64	59	85	78	46	73	36	46	50	68	91
McDonald ACH	67	60	58	83	82	*******	*******	44	45	*******	*******	77
NH Camp Lejeune	65	55	69	83	82	36	*******	36	44	*******	58	76
NH Cherry Point	66	57	54	81	79	*******	*******	41	41	*******	*******	87
NMC Portsmouth	68	62	62	85	86	45	75	41	44	64	54	83
Womack AMC	64	51	67	78	80	42	62	44	43	53	63	77
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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