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Active Duty , Region 2 Customer Service 2002 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 59 | 58 |
| CONUS MHS | 46 | 43 | 46 |
| Region 2 | 46 | 39 | 43 |
| 1st Med Grp-Langley | *** | 45 | 53 |
| 4th Med Gr-Seymour Johnson | 45 | 51 | 40 |
| McDonald ACH | *** | *** | *** |
| NH Camp Lejeune | *** | 32 | 39 |
| NH Cherry Point | *** | *** | *** |
| NMC Portsmouth | 49 | 43 | 44 |
| Womack AMC | 50 | 35 | 41 |
| Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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