Active Duty , 2002 Composite Scores, Region 3


Active Duty , Region 3 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	70	65	68	86	85	45	75	43	50	60	63	85
Region 3	69	64	64	82	84	48	77	45	47	61	63	84
20th Med Grp-Shaw	67	67	58	82	81	*******	*******	34	43	51	*******	91
45th Med Grp-Patrick	73	70	70	90	84	47	79	48	52	60	71	91
6th Med Grp-MacDill	73	73	70	84	84	41	81	52	55	57	63	93
78th Med Grp-Robins	70	63	58	87	87	46	73	41	54	63	68	88
Eisenhower AMC	66	58	59	80	82	46	73	39	48	58	60	82
Martin ACH	67	63	62	80	86	*******	*******	44	39	63	70	73
Moncrief ACH	67	71	68	81	73	*******	*******	48	38	*******	54	80
NH Beaufort	71	*******	*******	88	88	*******	*******	54	47	*******	*******	82
NH Charleston	68	58	67	86	89	*******	*******	34	38	*******	*******	84
NH Jacksonville	67	66	70	81	80	45	60	42	48	54	66	86
Out of Catchment Region 03	74	*******	*******	90	91	*******	*******	45	68	*******	*******	94
Winn ACH	66	56	58	76	82	*******	*******	46	48	*******	63	79
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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