Active Duty , Customer Service , Region 3


Active Duty , Region 3 Customer Service 2002
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	59	58
CONUS MHS	46	43	46
Region 3	50	47	48
20th Med Grp-Shaw	*******	*******	*******
45th Med Grp-Patrick	*******	48	39
6th Med Grp-MacDill	*******	*******	49
78th Med Grp-Robins	45	39	54
Eisenhower AMC	53	42	42
Martin ACH	*******	*******	*******
Moncrief ACH	*******	*******	*******
NH Beaufort	*******	*******	*******
NH Charleston	*******	*******	*******
NH Jacksonville	*******	35	48
Out of Catchment Region 03	*******	*******	*******
Winn ACH	*******	40	*******
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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