Active Duty , 2002 Composite Scores, Region 4


Active Duty , Region 4 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	70	65	68	86	85	45	75	43	50	60	63	85
Region 4	71	64	69	87	85	45	72	44	54	66	62	87
16th Med Gr-Hurlburt Field	71	65	72	90	86	41	82	42	53	53	61	87
325th Med Grp-Tyndall	75	69	63	90	84	53	85	56	57	67	65	89
42nd Med Grp-Maxwell	71	65	66	90	88	41	71	45	49	59	64	93
81st Med Grp-Keesler	73	63	73	93	86	*******	*******	46	61	*******	69	82
96th Med Grp-Eglin	68	59	60	89	83	*******	*******	43	47	50	63	85
Fox AHC	65	56	59	75	78	*******	*******	33	38	*******	*******	91
Lyster ACH	68	67	68	81	81	*******	*******	28	40	*******	63	92
NH Pensacola	69	65	69	85	83	51	72	43	49	62	51	86
Out of Catchment Region 04	72	*******	*******	85	89	*******	*******	48	64	*******	*******	85
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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