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Active Duty , Region 4
Customer Service
2002
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 54 59 58
CONUS MHS 46 43 46
Region 4 47 44 45
16th Med Gr-Hurlburt Field 35 42 46
325th Med Grp-Tyndall 52 56 51
42nd Med Grp-Maxwell 39 46 37
81st Med Grp-Keesler *** *** ***
96th Med Grp-Eglin *** 29 ***
Fox AHC *** *** ***
Lyster ACH *** *** ***
NH Pensacola 49 51 53
Out of Catchment Region 04 *** *** ***
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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