Active Duty , 2002 Composite Scores, Region 5


Active Duty , Region 5 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	70	65	68	86	85	45	75	43	50	60	63	85
Region 5	70	65	72	89	85	42	68	41	53	63	67	82
375th Med Grp-Scott	69	68	73	86	86	40	49	44	56	59	62	89
74th Med Grp-Wright-Patt	75	74	74	93	91	40	*******	41	63	55	68	95
Blanchfield ACH	68	62	61	84	78	46	*******	45	54	*******	72	76
Ireland ACH	71	63	73	88	86	51	72	44	55	51	63	87
NH Great Lakes	69	68	69	89	84	49	*******	39	47	*******	56	78
Out of Catchment Region 05	72	64	81	93	91	*******	70	38	53	67	*******	82
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users