Active Duty , Customer Service , Region 5


Active Duty , Region 5 Customer Service 2002
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	59	58
CONUS MHS	46	43	46
Region 5	41	48	38
375th Med Grp-Scott	42	41	38
74th Med Grp-Wright-Patt	*******	45	41
Blanchfield ACH	*******	47	47
Ireland ACH	58	55	40
NH Great Lakes	*******	59	38
Out of Catchment Region 05	*******	41	32
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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