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Active Duty , Region 6
Customer Service
2002
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 54 59 58
CONUS MHS 46 43 46
Region 6 51 45 49
12th Med Grp-Randolph 44 47 44
2nd Med Grp-Barksdale 49 56 60
314th Med Grp-Little Rock 48 49 53
59th Med Wing-Lackland *** *** 54
72nd Med Grp-Tinker *** 58 52
7th Med Grp-Dyess 48 53 62
82nd Med Grp-Sheppard *** *** ***
Bayne-Jones ACH *** *** ***
Brooke AMC *** *** ***
Darnall ACH 55 33 47
NH Corpus Christi 48 50 60
Out of Catchment Region 06 *** *** ***
Reynolds ACH *** *** 37
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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