Active Duty , 2002 Composite Scores, Region 7/8


Active Duty , Region 7/8 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	70	65	68	86	85	45	75	43	50	60	63	85
Region 7/8	72	67	72	87	87	46	78	44	52	61	64	87
10th Med Grp-USAF Academy	70	64	65	85	87	40	73	46	50	61	67	85
22nd Med Grp-McConnell	77	74	77	90	89	52	85	48	57	63	69	92
28th Med Grp-Ellsworth	72	67	67	86	91	*******	89	40	48	58	*******	91
341st Med Grp-Malmstrom	71	75	79	86	83	*******	*******	43	45	37	*******	97
355th Med Gr-Davis Monthan	71	66	71	89	87	48	71	47	55	56	60	88
366th Med Gr-Mountain Home	74	72	77	90	91	51	68	42	59	70	69	86
377th Med Grp-Kirtland	72	70	66	87	83	45	75	45	50	64	69	93
509th Med Grp-Whiteman	70	70	59	91	85	*******	*******	45	42	62	*******	83
55th Med Grp-Offutt	70	70	71	86	83	42	*******	40	43	53	66	91
56th Med Grp-Luke	72	68	74	85	84	44	*******	46	55	56	66	88
75th Med Grp-Hill	74	68	75	93	88	53	86	43	54	43	72	89
90th Med Grp-F.E. Warren	67	63	61	85	85	42	71	35	41	35	72	93
99th Med Grp-O'Callaghan	72	70	72	88	89	*******	*******	47	48	56	69	86
Evans ACH	69	64	68	83	86	45	*******	44	43	*******	61	89
Irwin ACH	68	63	67	90	84	*******	*******	34	44	*******	69	77
L. Wood ACH	72	72	75	82	91	*******	*******	45	48	64	60	85
Munson AHC	73	69	76	90	90	50	71	45	60	53	58	92
Out of Catchment Region 08	77	72	81	92	88	*******	80	43	65	83	*******	85
R W Bliss AHC	69	60	72	85	81	52	83	45	46	56	54	86
William Beaumont AMC	65	50	59	76	79	*******	*******	36	45	*******	*******	85
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users