Active Duty , 2002 Composite Scores, Region 9


Active Duty , Region 9 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	70	65	68	86	85	45	75	43	50	60	63	85
Region 9	69	63	65	83	84	52	75	42	46	62	59	83
30th Med Grp-Vandenberg	68	67	64	88	84	*******	*******	44	50	38	54	85
61st Med Squad-Los Angeles	73	64	58	83	91	*******	*******	51	59	70	71	90
95th Med Grp-Edwards	72	62	67	95	86	*******	*******	45	52	*******	66	93
NH Camp Pendleton	69	62	65	85	84	*******	*******	44	51	66	59	83
NH Twentynine Palms	66	56	66	87	82	*******	*******	41	40	*******	*******	74
NMC San Diego	68	65	64	79	85	49	*******	40	44	68	57	84
Weed ACH	69	63	69	87	81	51	82	39	46	59	61	79
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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