Active Duty Dependents , 2002 Composite Scores, All Regions


Active Duty Dependents , All Regions 2002 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	74	77	90	89	57	83	59	68	72	73	87
CONUS MHS	70	67	69	85	84	48	78	49	57	64	65	78
Region 1	69	65	71	84	85	39	70	45	57	66	65	82
Region 2	68	64	63	85	81	44	78	43	53	62	65	76
Region 3	70	68	69	82	82	51	84	50	55	64	62	78
Region 4	72	66	70	88	86	46	83	50	58	63	66	78
Region 5	68	64	71	85	83	41	69	42	55	62	67	76
Region 6	71	67	68	84	84	50	84	49	57	61	67	77
Region 7/8	71	68	71	84	84	49	77	50	60	65	67	79
Region 9	74	70	70	84	84	56	86	61	62	72	69	75
Region 10	73	66	74	88	89	47	76	59	64	64	67	77
Region 11	73	75	72	89	87	60	75	52	64	57	64	79
Region 12	72	70	69	87	84	54	77	56	54	66	58	82
Europe	71	68	69	84	84	56	85	48	52	57	66	80
Asia	71	71	73	85	86	54	69	50	60	63	60	81
Latin America	74	63	64	86	88	*******	*******	57	64	83	72	79
Alaska	67	62	65	80	79	53	71	45	52	68	59	78
Source: 2002 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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