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Retirees and Dependents , All Regions
Getting Needed Care
2002
  Problems Getting Personal Doctor/Nurse Problems Getting Referral to Specialist Problems Getting Necessary Care Delays in Care while Awaiting Approval
Benchmark 64 73 79 80
CONUS MHS 66 69 78 80
Region 1 69 71 76 82
Region 2 68 70 79 81
Region 3 66 69 78 78
Region 4 68 68 80 78
Region 5 66 70 79 82
Region 6 61 69 76 79
Region 7/8 62 69 76 82
Region 9 69 68 77 77
Region 10 62 63 81 75
Region 11 70 70 78 90
Region 12 67 72 76 88
Europe 68 64 78 84
Asia 38 66 66 70
Latin America *** *** *** ***
Alaska 74 79 75 89
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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Prime Enrollees   Enrollees with Military PCM   Enrollees with Civilian PCM   Standard/Extra Users  
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