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All Users , All Regions
Courteous and Helpful Office Staff
2002
  Courteous and Respectful Helpful
Benchmark 93 87
CONUS MHS 91 84
Region 1 92 85
Region 2 90 82
Region 3 89 81
Region 4 92 87
Region 5 92 86
Region 6 90 84
Region 7/8 92 85
Region 9 91 81
Region 10 90 86
Region 11 94 86
Region 12 91 88
Europe 92 84
Asia 93 86
Latin America 89 87
Alaska 92 82
Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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