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All Users , Region 12 Customer Service 2002 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 59 | 58 |
| CONUS MHS | 48 | 49 | 47 |
| Region 12 | 49 | 56 | 56 |
| 15th Med Grp-Hickam | 60 | 64 | 51 |
| NMCL Pearl Harbor | 63 | 68 | 60 |
| Tripler AMC | 42 | 50 | 51 |
| Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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