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All Users , Region 4 Customer Service 2002 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 59 | 58 |
| CONUS MHS | 48 | 49 | 47 |
| Region 4 | 50 | 52 | 47 |
| 16th Med Gr-Hurlburt Field | 40 | 46 | 51 |
| 325th Med Grp-Tyndall | 50 | 61 | 56 |
| 42nd Med Grp-Maxwell | 54 | 55 | 47 |
| 81st Med Grp-Keesler | 53 | 67 | 52 |
| 96th Med Grp-Eglin | 56 | 48 | 42 |
| Fox AHC | 54 | 52 | 49 |
| Lyster ACH | 55 | 45 | 35 |
| NH Pensacola | 51 | 55 | 52 |
| Out of Catchment Region 04 | 48 | 49 | 44 |
| Source: 2002 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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