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Prime Enrollees , Region 1 Customer Service |
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| 2001 | 2002 | 2003 | Trend | |
| Benchmark | 57 | 57 | 58 | 0 |
| CONUS MHS | 47 | 49 | 51 | 4 |
| Region 1 | 37 | 41 | 45 | 8 |
| 305th Med Grp-McGuire | 42 | 44 | 44 | 2 |
| 436th Med Grp-Dover | 40 | 47 | 52 | 12 |
| 66th Med Grp-Hanscom | 38 | 31 | 49 | 11 |
| 89th Med Grp-Andrews | 42 | 46 | 47 | 5 |
| Dewitt ACH | 34 | 43 | 43 | 9 |
| Guthrie AHC | 40 | 49 | 55 | 15 |
| Keller ACH | 32 | 38 | 45 | 13 |
| Kimbrough ACC-Ft Meade | 35 | 42 | 52 | 16 |
| NACC Groton | 40 | 45 | 45 | 5 |
| NACC Newport | 40 | 44 | 49 | 9 |
| NACC Portsmouth NH | 40 | 44 | 50 | 10 |
| NMCL Quantico | 39 | 35 | 47 | 8 |
| NNMC Bethesda | 36 | 41 | 48 | 12 |
| Out of Catchment Region 01 | 37 | 42 | 39 | 2 |
| Walter Reed AMC | 35 | 32 | 48 | 13 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||||
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