Prime Enrollees , 2003 Composite Scores, Europe


Prime Enrollees , Europe 2003 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	75	77	90	89	58	83	59	69	72	74	87
CONUS MHS	74	68	70	87	86	51	81	52	56	63	66	85
Europe	75	71	73	87	86	58	86	55	56	59	62	85
48th Med Grp-Lakenheath	76	77	77	92	86	*******	76	57	56	56	69	87
52nd Med Grp-Spangdahlem	78	73	81	89	91	55	87	55	64	63	59	91
86th Med Grp-Ramstein	74	72	75	91	86	58	72	53	56	53	66	85
Heidelberg Meddac	73	68	68	86	85	60	88	49	51	56	66	82
Landstuhl Regional Medcen	73	67	69	86	84	51	89	55	50	52	66	85
Wuerzburg Meddac	73	65	69	83	86	58	90	56	54	58	58	80
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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