Prime Enrollees , 2003 Composite Scores, Asia


Prime Enrollees , Asia 2003 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	75	77	90	89	58	83	59	69	72	74	87
CONUS MHS	74	68	70	87	86	51	81	52	56	63	66	85
Asia	71	67	69	87	84	58	71	49	52	59	59	83
121st Gen Hosp-Seoul	66	60	61	82	83	51	64	39	47	44	61	83
18th Med Grp-Kadena AB	77	79	75	89	94	*******	*******	61	59	62	58	86
374th Med Grp-Yokota AB	77	75	75	93	89	*******	*******	58	63	70	59	88
51st Med Grp-Osan AB	69	64	60	86	84	*******	*******	47	46	43	59	87
NH Guam-Agana	80	78	76	89	93	*******	*******	61	68	82	72	87
NH Okinawa	69	66	67	83	78	*******	*******	51	51	57	46	80
NH Yokosuka	74	72	73	89	85	67	*******	49	51	63	58	84
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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