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Prime Enrollees , Asia
Customer Service
  2001 2002 2003 Trend
Benchmark 57 57 58 0
CONUS MHS 47 49 51 4
Asia 48 55 58 9
121st Gen Hosp-Seoul 44 64 51 8
18th Med Grp-Kadena AB 59 59 *** ***
374th Med Grp-Yokota AB *** *** *** ***
51st Med Grp-Osan AB 39 50 *** ***
NH Guam-Agana 54 *** *** ***
NH Okinawa 54 *** *** ***
NH Yokosuka 46 51 67 21
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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