 |
 |
||
|
Prime Enrollees , Alaska Customer Service 2003 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 55 | 59 | 59 |
| CONUS MHS | 51 | 54 | 47 |
| Alaska | 59 | 63 | 51 |
| 3rd Med Grp-Elmendorf | 59 | 57 | 47 |
| Bassett ACH | *** | *** | 56 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||