Prime Enrollees , 2003 Composite Scores, Region 2


Prime Enrollees , Region 2 2003 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	75	77	90	89	58	83	59	69	72	74	87
CONUS MHS	74	68	70	87	86	51	81	52	56	63	66	85
Region 2	71	66	64	84	84	48	78	47	52	62	64	83
1st Med Grp-Langley	70	65	60	84	81	45	76	48	50	61	66	88
4th Med Gr-Seymour Johnson	75	71	65	83	85	53	85	50	55	69	75	88
McDonald ACH	70	61	54	87	87	42	86	43	51	65	62	82
NH Camp Lejeune	67	65	62	79	81	46	80	41	44	57	53	79
NH Cherry Point	73	71	71	87	84	60	75	50	55	60	64	82
NMC Portsmouth	73	69	63	90	86	51	77	49	54	64	66	83
Womack AMC	69	63	69	77	80	47	78	47	50	61	62	82
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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