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Prime Enrollees , Region 3 Customer Service |
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| 2001 | 2002 | 2003 | Trend | |
| Benchmark | 57 | 57 | 58 | 0 |
| CONUS MHS | 47 | 49 | 51 | 4 |
| Region 3 | 49 | 50 | 52 | 3 |
| 20th Med Grp-Shaw | 48 | 48 | 47 | -1 |
| 45th Med Grp-Patrick | 56 | 56 | 53 | -4 |
| 6th Med Grp-MacDill | 46 | 45 | 47 | 1 |
| 78th Med Grp-Robins | 44 | 49 | 48 | 4 |
| Eisenhower AMC | 51 | 49 | 49 | -2 |
| Martin ACH | 59 | 58 | 57 | -2 |
| Moncrief ACH | 44 | 58 | 50 | 6 |
| NH Beaufort | 54 | 61 | 59 | 6 |
| NH Charleston | 48 | 52 | 57 | 9 |
| NH Jacksonville | 49 | 48 | 51 | 2 |
| Out of Catchment Region 03 | 48 | 45 | 60 | 12 |
| Winn ACH | 49 | 54 | 45 | -4 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||