Prime Enrollees , 2003 Composite Scores, Region 4


Prime Enrollees , Region 4 2003 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	75	77	90	89	58	83	59	69	72	74	87
CONUS MHS	74	68	70	87	86	51	81	52	56	63	66	85
Region 4	74	66	71	88	85	49	84	53	56	63	68	86
16th Med Gr-Hurlburt Field	73	67	69	89	84	47	78	51	53	59	71	85
325th Med Grp-Tyndall	79	77	76	89	89	61	85	57	62	70	67	87
42nd Med Grp-Maxwell	76	71	67	88	88	53	82	53	58	68	72	90
81st Med Grp-Keesler	75	70	68	88	85	48	84	52	61	71	72	84
96th Med Grp-Eglin	73	69	69	86	82	46	85	52	54	64	68	87
Fox AHC	79	74	77	89	88	49	78	63	64	76	73	90
Lyster ACH	70	65	68	84	80	47	75	50	46	57	60	89
NH Pensacola	75	68	72	88	88	52	86	56	57	60	60	87
Out of Catchment Region 04	73	57	73	88	84	46	88	52	55	61	73	85
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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