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Prime Enrollees , Region 9 Customer Service 2003 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 55 | 59 | 59 |
| CONUS MHS | 51 | 54 | 47 |
| Region 9 | 57 | 63 | 52 |
| 30th Med Grp-Vandenberg | 70 | 60 | 40 |
| 61st Med Squad-Los Angeles | *** | 61 | 56 |
| 95th Med Grp-Edwards | *** | 71 | 56 |
| NH Camp Pendleton | 57 | 64 | 53 |
| NH Twentynine Palms | 49 | 57 | 47 |
| NMC San Diego | 60 | 68 | 51 |
| Weed ACH | 60 | 68 | 62 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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