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Prime Enrollees , Region 9
Customer Service
  2001 2002 2003 Trend
Benchmark 57 57 58 0
CONUS MHS 47 49 51 4
Region 9 52 57 57 5
30th Med Grp-Vandenberg 64 62 56 -8
61st Med Squad-Los Angeles 54 39 56 2
95th Med Grp-Edwards 48 54 62 14
NH Camp Pendleton 54 56 58 4
NH Twentynine Palms 55 61 51 -4
NMC San Diego 51 57 60 9
Weed ACH 54 62 63 10
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users