Prime Enrollees , 2003 Composite Scores, Region 10


Prime Enrollees , Region 10 2003 Composite Scores
	Total Score	Ease of Access		Communication and Customer Service				Ratings				Prevention
	Total	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care
Trends
Benchmark	NA	75	77	90	89	58	83	59	69	72	74	87
CONUS MHS	74	68	70	87	86	51	81	52	56	63	66	85
Region 10	76	72	74	90	89	46	85	54	63	67	67	85
60th Med Grp-Travis	77	74	71	90	89	48	83	55	62	66	67	90
NH LeMoore	76	66	75	92	91	54	85	55	60	64	58	86
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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