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Enrollees with Military PCM , All Regions
Getting Care Quickly
2003
  Advice over Telephone Wait for Routine Visit Wait for Urgent Care Wait More than 15 Minutes Past Appointment
Benchmark 83 78 84 63
CONUS MHS 70 67 73 66
Region 1 71 66 76 66
Region 2 67 61 62 62
Region 3 71 69 74 67
Region 4 71 70 77 62
Region 5 65 66 72 63
Region 6 70 69 71 64
Region 7/8 73 71 74 72
Region 9 73 65 79 64
Region 10 77 66 74 71
Region 11 66 64 73 73
Region 12 70 69 73 69
Europe 73 72 80 66
Asia 68 64 74 66
Latin America 76 64 69 58
Alaska 72 71 76 72
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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