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Enrollees with Military PCM , All Regions Courteous and Helpful Office Staff |
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| 2001 | 2002 | 2003 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| CONUS MHS | 86 | 86 | 86 | 0 |
| Region 1 | 86 | 87 | 86 | -1 |
| Region 2 | 84 | 83 | 83 | -0 |
| Region 3 | 85 | 84 | 86 | 2 |
| Region 4 | 89 | 88 | 87 | -2 |
| Region 5 | 85 | 88 | 84 | -1 |
| Region 6 | 86 | 87 | 85 | -1 |
| Region 7/8 | 88 | 87 | 88 | 0 |
| Region 9 | 84 | 85 | 87 | 3 |
| Region 10 | 89 | 88 | 90 | 1 |
| Region 11 | 87 | 90 | 88 | 1 |
| Region 12 | 86 | 89 | 87 | 1 |
| Europe | 87 | 87 | 87 | 0 |
| Asia | 85 | 90 | 86 | 1 |
| Latin America | 90 | 83 | 89 | -1 |
| Alaska | 85 | 86 | 88 | 3 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||