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Enrollees with Military PCM , Region 1
Courteous and Helpful Office Staff
  2001 2002 2003 Trend
Benchmark 90 90 90 0
CONUS MHS 86 86 86 0
Region 1 86 87 86 -1
305th Med Grp-McGuire 88 87 86 -2
436th Med Grp-Dover 90 88 90 0
66th Med Grp-Hanscom 92 85 89 -3
89th Med Grp-Andrews 89 86 88 -1
Dewitt ACH 86 87 85 -1
Guthrie AHC 85 87 83 -2
Keller ACH 88 85 89 1
Kimbrough ACC-Ft Meade 86 86 85 -1
NACC Groton 88 92 82 -6
NACC Newport 91 87 90 -1
NACC Portsmouth NH 94 92 92 -1
NMCL Quantico 81 82 89 7
NNMC Bethesda 87 86 82 -5
Out of Catchment Region 01 76 98 84 8
Walter Reed AMC 86 82 81 -5
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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