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Enrollees with Military PCM , Europe How Well Doctors Communicate 2003 |
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| Listens Carefully | Explains so You can Understand | Shows Respect | Spends Time with You | |
| Benchmark | 89 | 93 | 91 | 83 |
| CONUS MHS | 84 | 90 | 87 | 79 |
| Europe | 84 | 89 | 88 | 82 |
| 48th Med Grp-Lakenheath | 85 | 92 | 87 | 78 |
| 52nd Med Grp-Spangdahlem | 89 | 94 | 90 | 85 |
| 86th Med Grp-Ramstein | 84 | 92 | 87 | 79 |
| Heidelberg Meddac | 82 | 88 | 89 | 80 |
| Landstuhl Regional Medcen | 81 | 87 | 86 | 80 |
| Wuerzburg Meddac | 86 | 87 | 85 | 83 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | ||||
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