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Enrollees with Military PCM , Latin America
Customer Service
  2001 2002 2003 Trend
Benchmark 57 57 58 0
CONUS MHS 47 49 51 4
Latin America 50 29 41 -9
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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