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Enrollees with Military PCM , Region 3
Courteous and Helpful Office Staff
2003
  Courteous and Respectful Helpful
Benchmark 93 88
CONUS MHS 90 82
Region 3 90 82
20th Med Grp-Shaw 93 84
45th Med Grp-Patrick 92 85
6th Med Grp-MacDill 92 82
78th Med Grp-Robins 91 83
Eisenhower AMC 86 76
Martin ACH 89 83
Moncrief ACH 92 86
NH Beaufort 98 88
NH Charleston 91 88
NH Jacksonville 92 83
Out of Catchment Region 03 *** ***
Winn ACH 87 77
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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