Enrollees with Military PCM , Courteous and Helpful Office Staff, Region 4


Enrollees with Military PCM , Region 4 Courteous and Helpful Office Staff
	2001	2002	2003	Trend
Benchmark	90	90	90	0
CONUS MHS	86	86	86	0
Region 4	89	88	87	-2
16th Med Gr-Hurlburt Field	88	92	89	0
325th Med Grp-Tyndall	84	89	89	5
42nd Med Grp-Maxwell	89	88	88	-1
81st Med Grp-Keesler	88	91	87	-0
96th Med Grp-Eglin	93	86	85	-8
Fox AHC	87	85	89	2
Lyster ACH	86	85	83	-3
NH Pensacola	89	88	87	-1
Out of Catchment Region 04	93	88	88	-5
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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