Enrollees with Military PCM , Customer Service , Region 6


Enrollees with Military PCM , Region 6 Customer Service 2003
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	55	59	59
CONUS MHS	51	53	48
Region 6	58	61	49
12th Med Grp-Randolph	53	58	57
2nd Med Grp-Barksdale	50	55	46
314th Med Grp-Little Rock	54	66	65
59th Med Wing-Lackland	55	64	57
72nd Med Grp-Tinker	64	59	39
7th Med Grp-Dyess	67	62	48
82nd Med Grp-Sheppard	53	62	37
Bayne-Jones ACH	46	54	48
Brooke AMC	54	57	*******
Darnall ACH	65	61	47
NH Corpus Christi	58	68	50
Out of Catchment Region 06	*******	*******	*******
Reynolds ACH	71	69	50
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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