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Enrollees with Military PCM , Region 7/8
Courteous and Helpful Office Staff
  2001 2002 2003 Trend
Benchmark 90 90 90 0
CONUS MHS 86 86 86 0
Region 7/8 88 87 88 0
10th Med Grp-USAF Academy 85 87 87 1
22nd Med Grp-McConnell 93 93 93 0
28th Med Grp-Ellsworth 84 89 93 9
341st Med Grp-Malmstrom 94 86 87 -7
355th Med Gr-Davis Monthan 91 90 89 -1
366th Med Gr-Mountain Home 92 89 89 -3
377th Med Grp-Kirtland 86 89 85 -1
509th Med Grp-Whiteman 93 94 94 1
55th Med Grp-Offutt 89 86 90 2
56th Med Grp-Luke 92 86 92 0
75th Med Grp-Hill 86 91 90 4
90th Med Grp-F.E. Warren 89 87 94 5
99th Med Grp-O'Callaghan 90 87 91 2
Evans ACH 83 81 82 -1
Irwin ACH 86 88 83 -3
L. Wood ACH 86 86 88 2
Munson AHC 86 91 85 -1
Out of Catchment Region 08 95 93 95 1
R W Bliss AHC 87 82 81 -6
William Beaumont AMC 85 79 87 2
Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates significance not available
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