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Enrollees with Military PCM , Region 9 Customer Service 2003 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 55 | 59 | 59 |
| CONUS MHS | 51 | 53 | 48 |
| Region 9 | 58 | 62 | 50 |
| 30th Med Grp-Vandenberg | 71 | 59 | 40 |
| 61st Med Squad-Los Angeles | *** | 60 | 55 |
| 95th Med Grp-Edwards | *** | 71 | 56 |
| NH Camp Pendleton | 56 | 61 | 49 |
| NH Twentynine Palms | 50 | 54 | 48 |
| NMC San Diego | 59 | 65 | 49 |
| Weed ACH | 62 | 67 | 62 |
| Source: 2003 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available  Download Page | |||
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