Enrollees with Civilian PCM , Getting Care Quickly , All Regions


Enrollees with Civilian PCM , All Regions Getting Care Quickly 2003
	Advice over Telephone	Wait for Routine Visit	Wait for Urgent Care	Wait More than 15 Minutes Past Appointment
Benchmark	83	78	84	63
CONUS MHS	83	81	86	61
Region 1	80	79	93	70
Region 2	75	78	81	65
Region 3	79	76	84	56
Region 4	88	88	81	51
Region 5	82	86	88	62
Region 6	83	82	89	57
Region 7/8	86	78	86	62
Region 9	77	79	83	66
Region 10	93	87	99	59
Region 11	91	72	*******	71
Region 12	*******	*******	*******	*******
Europe	*******	*******	*******	*******
Asia	*******	*******	*******	*******
Latin America	*******	*******	*******	*******
Alaska	*******	*******	*******	*******
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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