Enrollees with Civilian PCM , How Well Doctors Communicate , All Regions


Enrollees with Civilian PCM , All Regions How Well Doctors Communicate 2003
	Listens Carefully	Explains so You can Understand	Shows Respect	Spends Time with You
Benchmark	89	93	91	83
CONUS MHS	88	92	89	82
Region 1	93	95	92	91
Region 2	83	91	88	85
Region 3	87	88	88	79
Region 4	91	92	90	83
Region 5	85	89	89	80
Region 6	89	93	92	80
Region 7/8	84	92	87	78
Region 9	90	97	90	85
Region 10	89	95	90	82
Region 11	89	94	88	86
Region 12	*******	*******	*******	*******
Europe	*******	*******	*******	*******
Asia	*******	*******	*******	*******
Latin America	*******	*******	*******	*******
Alaska	*******	*******	*******	*******
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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