Enrollees with Civilian PCM , Claims Processing , All Regions


Enrollees with Civilian PCM , All Regions Claims Processing
	2001	2002	2003	Trend
Benchmark	83	83	83	0
CONUS MHS	76	82	87	11
Region 1	52	70	73	21
Region 2	68	74	86	18
Region 3	82	87	88	6
Region 4	72	83	91	19
Region 5	67	66	85	18
Region 6	83	87	88	5
Region 7/8	78	87	89	10
Region 9	80	90	90	10
Region 10	77	78	90	13
Region 11	80	79	81	1
Region 12	78	*******	*******	*******
Europe	*******	*******	*******	*******
Asia	*******	*******	*******	*******
Latin America	*******	*******	*******	*******
Alaska	*******	*******	*******	*******
Source: 2003 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates significance not available Download Page
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